Privacy Policy

Last updated: January 2025

1. Introduction

LendSafe LLC ("LendSafe," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our compliance management platform and related services.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email address, company name)
  • Company compliance data (policies, personnel records, risk assessments)
  • Device compliance information (encryption status, OS version, security settings)
  • Payment information (processed securely through Stripe)
  • Communications with our support team

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Generate compliance reports and risk assessments
  • Send administrative notifications and updates
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage trends to improve user experience

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • 256-bit encryption for data in transit and at rest
  • AWS infrastructure with enterprise-grade security
  • Regular security assessments and monitoring
  • Access controls and authentication requirements

5. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our platform (AWS, Stripe, OpenAI)
  • Professional advisors (lawyers, accountants) as needed
  • Law enforcement when required by law

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Object to or restrict certain processing of your information

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes after account termination.

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@lendsafe.io